contact

Ways to get in touch

Reservation Enquiries

To book a table please contact:  reservations@underbelly.co.uk.

Ticket Enquiries

 boxoffice@underbelly.co.uk

0131 510 0395 (Midday to 19:30 daily)

Press Enquiries

For press enquiries please contact:  press@underbelly.co.uk.

Office Enquiries

For general office enquires please contact: enquiries@underbelly.co.uk

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FAQs

Are there age restrictions for accessing the festival sites ?

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Whilst the site is suitable for children of all ages, we would recommend that children are accompanied at all times by a responsible adult of 18 years or over.  
Some films shown from 7pm are 12+. Any children under this age will need to leave the Festival site prior to the start of the film. Click here for the full list of screenings.

Do I have to pay to get into Underbelly venues ?

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It's free to enter Underbelly Festival, so you can sit and enjoy a drink in the sunshine and some delicious street food at your leisure! You do not need to book a table or time slot to enter. We have ticketed shows on offer in our venues. Visit our on-site Box Office or buy tickets online! 

Are dogs allowed at Underbelly Festival?

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Dogs are allowed in the outdoor bar and seating areas of Underbelly Festival. They must be kept on a lead at all times and are not permitted inside the venue. With the exception of assistance dogs. 

How can I locate my lost property?

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For all lost property queries, please email lostproperty@underbelly.co.uk

What bag can I bring with me?

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You can bring a bag with you, all bags are searched on site for security reasons. 

What security measures are in place?

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To ensure your safety, we have SIA accredited security onsite at all times, at the entrances and patrolling throughout the site.
We have a comprehensive CCTV system in place, and bag searches in operation on entry to the site.
Please keep your personal belongings with you at all times. Security will be called to deal with unattended items and they may be removed. 

What is your sustainability policy?

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Visitors are strongly encouraged to travel on foot, by bike or by public transport. 
Underbelly will provide suitable facilities for visitors, traders and operators to recycle their waste and all site waste will be sorted off site to divide out recyclable and non-recyclable materials. 
Power, lighting and water usage is minimised wherever possible. 
Traders and operators will be encouraged to procure products from sustainable sources where possible and the vast majority of the Underbelly infrastructure is permanent or is re-used year after year. 
Underbelly uses local staff and crew where possible and encourages traders and operators to do the same. 
Underbelly is committed to sustainability at all our events. If you have any comments, questions or feedback about how we can improve sustainability at our events or would like to view a copy of Underbelly’s Sustainability Policy, please email sustainability@underbelly.co.uk.