Earls Court</br>Accessibility

Your Visit

Earls Court
Accessibility

Underbelly understands disability within the Social Model. This means we are committed to making our festivals accessible to everyone and to creating equal experiences for all people.

Getting to Underbelly Festival Earls Court

The closest station is West Brompton. This provides step-free access from London Overground trains to the street. The closest station that provides step-free access from train to the street for London Underground services is Earl’s Court which serves the District and Piccadilly lines. Up-to-date information on lift services at Earl’s Court is available here. There is one disabled parking space on Old Brompton Road outside Brompton Cemetery. More information on parking with a Blue Badge in Hammersmith and Fulham can be found here.

Facilities

There is ramped access throughout the site and into the Udderbelly and Studio performance venues. Our main bar has a low-level section of the counter. The food concessions do not have a low-level counter section; however staff are more than happy to come out from behind the counter to take your order. We have a range of toilet facilities including all-gender toilets, an accessible toilet, and baby-changing facilities.

We welcome assistance dogs everywhere and can provide water bowls if required.

The box office, the Udderbelly, and the Studio have induction hearing loops. Please ask a front of house staff member if you have any questions about this.

A large print version of menus for all bars and food concessions are available.

Toilets

The accessible toilet is located within the main toilet area of the site. The toilet unit is accessed by a shallow ramp. The door opens outwards and is wide enough for both manual and powered wheelchairs. Inside, there are fixed handrails and drop-down rails to assist with self-transfer between a wheelchair and the toilet. All handrails are colour-contrasting. There is a low-level sink with sensor taps installed.

Performances

If you require the assistance of a personal assistant or carer to attend, your companion may be eligible for a complimentary ticket. Free companion tickets can be booked in person or over the phone. If you register with us as an access user, you can also reserve a ticket online. Please fill out this form to register.

We offer captioned performances for certain shows, with a screen showing text which describes the performance. This service may be useful for people who are D/deaf, deafened or hard of hearing. More details of captioned performances in 2022 will appear here soon.

We offer relaxed performances for certain shows with a more relaxed performance environment. There is a relaxed attitude to noise and movement in the performance venue. House lights will be up at a low level throughout the performance. No changes are made to the lighting and sound within the show. More details of relaxed performances in 2022 will appear here soon.

Get in Touch

For more information about our access facilities, or if you have any ideas about what we could do better, please contact us at access@underbelly.co.uk or on 03333 444 167.